PHP + SQLite
IPITServiices
SQLite 3.45.2 — bootstrap and database are ready. Choose where to go next.
Staff & mock UI hub
Incident log, tickets, notifications, agent — Response Slate screens.
support_agentAgent app
Sign in, open your queue, claim unassigned work, and manage availability.
add_circleNew incident
Log a ticket (store, category, details).
view_listTicket queue
Browse all tickets and open details.
admin_panel_settingsAdmin backend
Dashboards, staff, stores, reports (login required).
storefrontStore dashboard
Per-store ticket metrics. Sign in at /mock/login.php as an admin user to open this page.
publicPublic store view
Ticket status and messages to agents — no login. Needs ?token= from Admin → Stores (this link uses the first store when one exists).
badgeStaff / agent sign in
Open the /agent/ workspace to sign in (same portal also covers /mock/ tickets UI). Set IPIT_PORTAL_REQUIRE_AUTH=1 to require sign-in in production.
Local: php bin/migrate.php then php -S localhost:8080 -t public · custom 404: php -S localhost:8080 -t public public/router.php