router
May 22, 2026 4:36 AM High #SMP-441-10 · Assigned to John Smith
IN PROGRESSCreate New Ticket
Fill in the details below to report a new incident.
Location
Existing Tickets
11 active
All (14)
Open (4)
In progress (4)
On hold (1)
Waiting for approval (1)
Waiting for vendor (1)
Resolved (3)
ac_unit
May 19, 2026 2:36 AM Urgent #SMP-441-09 · Assigned to Demo Agent (mock.up)
NEEDS REVIEW[OPEN] Handheld battery swelling
code
May 14, 2026 12:36 AM Low #SMP-441-08
RESOLVED[CLOSED] Report export fails
point_of_sale
May 6, 2026 10:36 PM Medium #SMP-441-07 · Assigned to John Smith
RESOLVED[RESOLVED] Barcode scanner offline
router
Apr 29, 2026 8:36 PM High #SMP-441-06 · Assigned to Demo Agent (mock.up)
WAITING VENDOR[WAITING FOR VENDOR] VPN drops hourly
ac_unit
Apr 22, 2026 4:36 AM Urgent #SMP-441-05 · Assigned to Marcus T.
WAITING APPROVAL[WAITING FOR APPROVAL] Handheld battery swelling
code
Apr 14, 2026 2:36 AM Low #SMP-441-04
ON HOLD[ON HOLD] Report export fails
point_of_sale
Apr 7, 2026 12:36 AM Medium #SMP-441-03 · Assigned to Demo Agent (mock.up)
IN PROGRESS[ON SITE] Barcode scanner offline
point_of_sale
Apr 5, 2026 2:11 AM Urgent #00010
NEEDS REVIEWTest incident from curl - full description here
ac_unit
Mar 31, 2026 5:24 AM Medium #88421 · Assigned to Marcus T.
IN PROGRESSHVAC unit leaking
router
Mar 31, 2026 5:24 AM Medium #88422 · Assigned to Marcus T.
NEEDS REVIEWDim lighting in aisle 4
code
Mar 31, 2026 5:24 AM Medium #88423 · Assigned to Marcus T.
RESOLVEDEntrance door sensor
router
Mar 30, 2026 10:36 PM High #SMP-441-02 · Assigned to Marcus T.
IN PROGRESS[IN PROGRESS] VPN drops hourly
ac_unit
Mar 24, 2026 8:36 PM Urgent #SMP-441-01 · Assigned to John Smith
NEEDS REVIEW