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All (46) Open (16) In progress (14) On hold (3) Waiting for approval (3) Waiting for vendor (3) Resolved (7)

router

MAY 22, 2026 4:36 AM HIGH #SMP-HQ-10
IN PROGRESS

[IN PROGRESS] VPN drops hourly

Federal Way (Store #028)
router

MAY 22, 2026 4:36 AM HIGH #SMP-SW-10
IN PROGRESS

[IN PROGRESS] VPN drops hourly

Granada Hills (Store #004)
router

MAY 22, 2026 4:36 AM HIGH #SMP-441-10
IN PROGRESS

[IN PROGRESS] VPN drops hourly

Canoga Park (Store #003)
point_of_sale

MAY 21, 2026 12:30 PM MEDIUM #00016
NEEDS REVIEW

Test from CLI

Federal Way (Store #028)
ac_unit

MAY 19, 2026 2:36 AM URGENT #SMP-HQ-09
NEEDS REVIEW

[OPEN] Handheld battery swelling

Federal Way (Store #028)