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Incident

TK-SMP-441-07

[RESOLVED] Barcode scanner offline

May 6, 2026 10:36 PM POS Medium normal
RESOLVED

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Canoga Park (Store #003)

Conversation

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  1. May 8, 2026 10:36 PM

    Marked resolved

  2. Agent May 7, 2026 12:36 AM

    John Smith

    Agent note from John Smith: triaged and tracking as resolved.
  3. Store May 6, 2026 11:36 PM

    Maria Santos

    Store update: issue still happening after quick checks.
  4. May 6, 2026 10:36 PM

    Ticket opened

    Reported by Store visitor

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Reporter (always notified)

Maria Santos (store portal)

Roles at this store

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Incident details

Sample ticket 7 for Canoga Park (Store #441). Status: resolved | Category: POS | Impact: medium | Priority: normal Submitted via store portal demo seed.
Store
Canoga Park (Store #003)
Department
Network
Reported by
Maria Santos
Assignee
John Smith
Timestamps
Created: 2026-05-06 22:36:25 · Updated: 2026-05-07 01:36:25 · Resolved: 2026-05-08 22:36:25