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Ticket overview
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12 active · completed hidden
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TK-DEMO-003
Sample: Unassigned — break room Wi‑Fi slow
support_agent Unassigned
96 days open · Opened Apr 16, 2026 1:38 AM
Open -
TK-DEMO-004
Sample: Unassigned — low priority label printer
support_agent Unassigned
97 days open · Opened Apr 15, 2026 11:23 PM
Open -
TK-SMP-SW-04
[ON HOLD] Report export fails
support_agent Unassigned
98 days open · Opened Apr 14, 2026 2:36 AM
On hold -
TK-SMP-SW-03
[ON SITE] Barcode scanner offline
support_agent Demo Agent (mock.up)
105 days open · Opened Apr 7, 2026 12:36 AM
On site -
TK-12485
flag UrgentHVAC Unit #4 — South Wing
support_agent John Smith
112 days open · Opened Mar 31, 2026 5:14 AM
On site