[ON SITE] Barcode scanner offline

On site

Impact: Medium
Submitted by: person Store Manager
Agent: support_agent Demo Agent (mock.up)
Category: POS
Opened: 105 days open

Description

Sample ticket 3 for Canoga Park (Store #441). Status: on_site | Category: POS | Impact: medium | Priority: normal Submitted via store portal demo seed.

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Chat with your support agent · Demo Agent (mock.up).

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Demo Agent (mock.up) Agent Apr 7, 2026 2:36 AM

Agent note from Demo Agent (mock.up): triaged and tracking as on_site.

Store Manager Store Apr 7, 2026 1:36 AM

Store update: issue still happening after quick checks.