[WAITING FOR APPROVAL] Handheld battery swelling

Waiting for approval

Impact: Urgent
Submitted by: person Front End Sup
Agent: support_agent Marcus T.
Category: HW
Opened: 90 days open

Description

Sample ticket 5 for Canoga Park (Store #441). Status: waiting_for_approval | Category: HW | Impact: urgent | Priority: critical Submitted via store portal demo seed.

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Chat with your support agent · Marcus T..

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Marcus T. Agent Apr 22, 2026 6:36 AM

Agent note from Marcus T.: triaged and tracking as waiting_for_approval.

Front End Sup Store Apr 22, 2026 5:36 AM

Store update: issue still happening after quick checks.