[WAITING FOR VENDOR] VPN drops hourly

Waiting for vendor

Impact: High
Submitted by: person Receiving Mgr
Agent: support_agent Demo Agent (mock.up)
Category: NET
Opened: 83 days open

Description

Sample ticket 6 for Canoga Park (Store #441). Status: waiting_for_vendor | Category: NET | Impact: high | Priority: high Submitted via store portal demo seed.

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Demo Agent (mock.up) Agent Apr 29, 2026 10:36 PM

Agent note from Demo Agent (mock.up): triaged and tracking as waiting_for_vendor.

Receiving Mgr Store Apr 29, 2026 9:36 PM

Store update: issue still happening after quick checks.